Website Maintenance

by CKP Creative

Your website is the way you introduce your business to the world. Make sure it stays secure and up-to-date with CKP Creative’s website maintenance services.

Why you need Website Maintenance and Anti-spam Protection…

Website Maintenance & Anti-spam Protection

What you need as a busy business owner is a website that acts as a 24/7 sales team.

You need a website that wows and informs. It should attract new visitors, convert them into new clients and also keep your current clients engaged, involved and wanting more.

Regular copy updates and fantastic content are the keys to getting your website discovered through online searches. With the necessary inclusion of regular website monitoring and maintenance, your website won’t ever be out of date, or out of alignment with your business goals and ideals.

“If you maintain your website, just like servicing your car, it won’t let you down.”

Maintenance

“If you maintain your website, just like servicing your car, it won’t let you down.”

However… website maintenance chews up time and resources, it can take you months to get the simplest but most impactful changes done, such as:

  • Remove that service you no longer offer
  • Update your products
  • Add a new staff member
  • Publish a blog (and make it look great!)
  • Update your opening hours
  • Ensure your site is secure so clients’ details are safe.
  • Plus more…

As a busy business owner, you don’t have time to do everything. Leave that painful Website Maintenance work to CKP Creative.

With a CKP Website Maintenance Subscription, we’ll make sure your website keeps on performing amazingly well for you and your visitors. Let us take care of all the heavy lifting. By taking care of the ongoing maintenance, we’ll save you time and money.

“As spam and cyber-attacks continue to evolve, our methods of preventing and fixing them do too. We can keep your website safe, secure and reliable for users.”

“As spam and cyber-attacks continue to evolve, our methods of preventing and fixing them do too. We can keep your website safe, secure and reliable for users.”

Cloud spam protection for forums, boards, blogs and sites. Anti-Spam Features. Protects your website from spam bots and spam in….

  • Blog Comments
  • Orders
  • Widgets
  • Registrations
  • Bookings
  • Contact Emails
  • Subscriptions
  • And any custom web form
Spam Protection

Maintain & Protect Your Website

Our Website Maintenance Plans

We offer three WordPress maintenance service plans that cater for all kinds of WordPress sites, from large e-commerce websites to small business websites.

Our plans contain every necessary feature for maintaining your WordPress website: regular reports on what’s been done, plugin updates, reliable security, fast performance, technical support, backups, monitoring for broken links and more. Each plan also contains a set amount of time for your website changes and revisions. You can easily lodge your changes and updates on our dedicated support page.

This plan is perfect for active users and businesses with mission-critical integrations and constant traffic Regular blogs and content. Every website needs this top-level service to keep you in front of your competition.
* Huge 30 Mins of included support and edits!

This plan has been created for sites that are at the core of the business with blogs being added semi-regularly and the need to have your site up and visible to keep those leads and conversions happening.
* Only 20 Mins of included support and edits

This basic plan works well for static sites that don’t get changed but still need that ongoing stable web presence.
* Only 10 Mins of included support and edits

Cloud-based Anti-spam Subscriptions

Anti-spam Premium offers the highest level of protection. It guarantees your website is safe from the majority of spammers, no matter how advanced their techniques are. Premium contains all the features in Basic plus additional safety measures such as Brute Force Protection, a Web Application firewall and a link checker that scans for Malware. If you’re a high-profile professional or dealing with sensitive data, this option is highly recommended – and it’s only $99 a month.

Anti-spam Basic has everything most businesses need to keep threats at bay. We search for, detect and eliminate spam, install anti-spam software such as firewalls, block spammers with IP and e-mail filters and other tools, and offer e-mail verification. For less than $50 a month, our anti-spam solutions are a lot more affordable than fixing a website under siege by spam.

Don’t put your website at risk!

Your business website truly is your most valuable investment. First impressions count and your website is precisely that, so don’t risk it.


You only have 3-4 seconds to create an impact and a lasting impression that will encourage your visitors to learn more, engage with you and your business.

If your visitors find a broken page a missing image you being to lose trust immediately. If they fill a form out and you don’t get the message, you will miss out on business. Building relationships is critical to building the next steps. You may never get a chance with that client again. Updating and maintaining your site is the key.

Get Full Website Protection

Our Protection Plans

Select your plan and we do the rest.
Relax in the knowledge that we’ve got your back online.

Website Maintenance Plans

Yearly
Monthly

Basic

$39
per year (excl. GST)
$49
per month (excl. GST)

Standard

$89
per year (excl. GST)
$110
per month (excl. GST)

Premium

$119
per year (excl. GST)
$149
per month (excl. GST)
Website Report
Monthly Report
Detailed Report Emailed Fortnightly
Detailed Report Emailed Weekly
Updates to Wordpress and Plugins
Monthly
Fortnightly
Weekly
Critical update monitor
N/A
Constant Monitoring
Constant Monitoring
Website Backups
Monthly Backups
Daily Backups
12hourly + Safety Backups
Google Analytics
Basic Reporting
Fortnightly testing and reporting
Weekly testing and reporting
Woocommerce report
Basic Reporting
Fortnightly reporting
Weekly reporting
Security Checks
Basic testing and reporting
Fortnightly testing and reporting
Weekly testing and reporting
Spam Comment Removal
N/A
Actioned Fortnightly
Actioned Weekly (constant monitoring)
Site Uptime
N/A
Constant Monitoring
Constant Monitoring
Website Site Health Check
Monthly testing and reporting
Fortnightly testing and reporting
Weekly testing and reporting
Broken Link Monitor
N/A
Constant Monitoring
Constant Monitoring
Bug fixes and enhancements
N/A
Constant Monitoring
Constant Monitoring
Minor Content updates (quotes supplied for any larger needs)
10 minutes included* (EG basic text changes)
20 minutes included*
30 minutes included*
Custom work Reports
Fortnightly reporting
Fortnightly reporting
Weekly reporting
Concierge with hosting provider Black Label*
N/A
N/A
Premium Only
Priority support*
N/A
N/A
Premium Only
Pricing on custom web work
N/A
N/A
Reduced Pricing
E-commerce Management
N/A
N/A
N/A

Basic

$39
per year (excl. GST)
$49
per month (excl. GST)
Website Report
Monthly Report
Updates to Wordpress and Plugins
Monthly
Critical update monitor
N/A
Website Backups
Monthly Backups
Google Analytics
Basic Reporting
Woocommerce report
Basic Reporting
Security Checks
Basic testing and reporting
Spam Comment Removal
N/A
Site Uptime
N/A
Website Site Health Check
Monthly testing and reporting
Broken Link Monitor
N/A
Bug fixes and enhancements
N/A
Minor Content updates (quotes supplied for any larger needs)
10 minutes included* (EG basic text changes)
Custom work Reports
Fortnightly reporting
Concierge with hosting provider Black Label*
N/A
Priority support*
N/A
Pricing on custom web work
N/A
E-commerce Management
N/A

Standard

$89
per year (excl. GST)
$110
per month (excl. GST)
Website Report
Detailed Report Emailed Fortnightly
Updates to Wordpress and Plugins
Fortnightly
Critical update monitor
Constant Monitoring
Website Backups
Daily Backups
Google Analytics
Fortnightly testing and reporting
Woocommerce report
Fortnightly reporting
Security Checks
Fortnightly testing and reporting
Spam Comment Removal
Actioned Fortnightly
Site Uptime
Constant Monitoring
Website Site Health Check
Fortnightly testing and reporting
Broken Link Monitor
Constant Monitoring
Bug fixes and enhancements
Constant Monitoring
Minor Content updates (quotes supplied for any larger needs)
20 minutes included*
Custom work Reports
Fortnightly reporting
Concierge with hosting provider Black Label*
N/A
Priority support*
N/A
Pricing on custom web work
N/A
E-commerce Management
N/A

Premium

$119
per year (excl. GST)
$149
per month (excl. GST)
Website Report
Detailed Report Emailed Weekly
Updates to Wordpress and Plugins
Weekly
Critical update monitor
Constant Monitoring
Website Backups
12hourly + Safety Backups
Google Analytics
Weekly testing and reporting
Woocommerce report
Weekly reporting
Security Checks
Weekly testing and reporting
Spam Comment Removal
Actioned Weekly (constant monitoring)
Site Uptime
Constant Monitoring
Website Site Health Check
Weekly testing and reporting
Broken Link Monitor
Constant Monitoring
Bug fixes and enhancements
Constant Monitoring
Minor Content updates (quotes supplied for any larger needs)
30 minutes included*
Custom work Reports
Weekly reporting
Concierge with hosting provider Black Label*
Premium Only
Priority support*
Premium Only
Pricing on custom web work
Reduced Pricing
E-commerce Management
N/A

*Please note: Unused minutes do not rollover. Premium support is handled on a case-by-case basis. To assist all of our clients we will need to schedule fixes and changes, all efforts are made to attend to urgent needs. Let’s discuss to get the best outcome for you.


Cloud-based Anti-Spam Plans

Yearly
Monthly

Anti-Spam Basic

$49
per year (excl. GST)
$6
per month (excl. GST)
+ once off $10 setup
Anti-Spam service
Unlimited
Spam FireWall Service
Unlimited
Filter spammers by IP, Email, IP networks
Email Validation
Real-time

Anti-Spam Premium

$99
per year (excl. GST)
$11
per month (excl. GST)
+ once off $10 setup
Anti-Spam service
Unlimited
Spam FireWall Service
Unlimited
Security FireWall by IPs, Subnets, Countries
Malware scanner & Checking Outbound Links
Web Application FireWall
Filter spammers by IP, Email, IP networks
Filter Spammers by Countries
Brute Force Protection
Traffic Monitor
Real-time
Email Validation
Real-time

Frequently Asked Questions

What does website maintenance include?

Website maintenance involves regularly checking your website for issues and mistakes that may adversely affect customer experience. It also ensures that your website’s information is up to date and relevant which will in term improve its position on prominent search engines. Running bug fixes and editing spam content add to overall functionality.

How long does website maintenance take?

The answer to this question varies greatly depending on the volume of past website maintenance and the complexity of your website. Checking your website regularly for user experience issues like broken links, error pages and poor load speeds will dramatically improve its effectiveness over time.

Why is website maintenance important?

Regular website maintenance is important because improving overall user experience will attract and retain potential customers. Whether you run a small business or large scale enterprise, a functional website operating with consideration to digital marketing, is a long term investment in your commercial success.

How do I make sure my website is secure?

Creating a secure website is vital to ensure the privacy of your business data and the personal information of your customers. Installing a Secure Sockets Layer (SSL) and anti-malware programming are good foundations. Running regular tests will improve your website’s resilience to malicious attacks. Security breaches can lead to theft of confidential information and subsequent brand damage as well as temporarily disabling your website which in turn reduces traffic and opportunity.

What is WooCommerce?

WooCommerce takes an existing website’s WordPress operating system and turns it into a functional ecommerce platform. It will facilitate selling products, shipping options, and payment gateways to secure providers. It’s free, open source, extensible, secure, device and user friendly. It powers 25% of the top 1000 online stores worldwide.

How do I update WordPress without losing content?

While you can update WordPress with the push of a button, taking the easy approach can certainly have its drawbacks. Our Website Maintenance Plans ensure all of your data is kept safe.

First, we research the compatibility of your site and its plugin components to ensure the update will be successful. Then the CKP team does an instant backup of your site. We then perform the update, with a QA check afterward to ensure it has not affected website functionality.

To keep your database, blog posts and all of your website files safe and secure, we perform hourly, daily or monthly backups of your website as a feature of each of our maintenance plans. If you need to roll the site back after making a change, we are here to help on our support page – lodge a ticket and our team will dive in to help you.

How does Anti-spam work?

Anti-spam is an umbrella term meaning anything that stops spam from entering your system. There are various types of anti-spam software and filters ranging from word filters and blacklists to firewalls. We’ll assess which filter will work best for your business and install and maintain it, keeping you continually safe from spam.

What is Spam FireWall?

Spam FireWall is a security system that monitors, filters and blocks spammers before they gain access to your site. It can keep nuisance e-mails, data phishing comments on your blog posts and other annoyances at bay. Spam FireWall is an effective defence against a number of threats including viruses, Trojan horses and malware, blocking up to 98% of spam and viruses.

How does Spam FireWall reduce server load?

The FireWall is positioned in front of your website or e-mail server in order to block spam before it reaches your server itself. By taking onboard the task of processing and filtering spam, the FireWall frees up your server’s capacity to take on a greater volume of legitimate traffic and e-mails.

About Us

CKP Creative has all the experience and tools you need to maintain a strong web presence now and into the future. We know that your online presence is the most important investment in your business that you can make. That’s why we not only take care of your website maintenance but also offer a variety of services including web design, copywriting, video and photography. We have all the tools you’ll need to make an impression on the digital landscape with your business and keep it ranking high on Google – while always staying true to your vision.

For over twenty years, CKP Creative has been consistently adapting and evolving to the Internet landscape that’s constantly changing. We’ve worked with all kinds of small to medium-sized businesses, through to corporate enterprises, and helped them to make a strong first, and lasting, impression in the digital space and maintain their spot. No matter how much or how little help you think you may need in digital, we can help you reach your goals. Get in touch with us today to find out how.

Visit us at www.ckpcreative.com.au to discover how we can help grow your business with website creation, branding, digital solutions, and so much more…

We Partner With…

Contact Us

You won’t have to give up control of your business or your website when you turn to CKP Creative for website maintenance. We’ll handle all your site’s maintenance needs in a way that supports your goals so you can focus on growing your business. Get in touch with us so we can work out a plan that works for you.